Job particulars
- Job title
- Senior Relationship Manager
- Hiring organisation
- Fast Moving Consumer Goods (FMCG)
- Location
- Nairobi
- Employment type
- Full-time
- Posted
- 30 Oct 2026
Key responsibilities
- Implement the FMCG Business Segment Portfolio strategy in line with the overall KCB Group Strategy.
- Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Balance sheet and Customer number growth.
- Execute client deals in line with developed strategic client plans.
- Executes sales growth tactics and targets in collaboration with business partners.
- Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
- Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
- Relationship Management of Key Regional Customers and Stakeholders. (e. g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
- Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank.
- Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities.
- Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
- Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
Candidate requirements
- Location Nairobi
- Job Field Banking  .
Required skills
Manager Finance Business Planning & Budgeting DIB Bank Kenya Limited (DIBBKE)Executes sales growth tactics and targets in collaboration with business partners5 years Credit and Financial AnalysisExcellent research, analytical, and problem-solving skillsIntegrity & courage to challenge actions within various business units and the status quo
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Hiring organisation
Fast Moving Consumer Goods (FMCG)