Senior Relationship Manager

Hiring organisationFast Moving Consumer Goods (FMCG)

⌖ Nairobi◷ Full-time
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Job particulars

Job title
Senior Relationship Manager
Hiring organisation
Fast Moving Consumer Goods (FMCG)
Location
Nairobi
Employment type
Full-time
Posted
30 Oct 2026

Key responsibilities

  • Implement the FMCG Business Segment Portfolio strategy in line with the overall KCB Group Strategy.
  • Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Balance sheet and Customer number growth.
  • Execute client deals in line with developed strategic client plans.
  • Executes sales growth tactics and targets in collaboration with business partners.
  • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
  • Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
  • Relationship Management of Key Regional Customers and Stakeholders. (e. g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
  • Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank.
  • Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities.
  • Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
  • Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.

Candidate requirements

  • Location Nairobi
  • Job Field Banking &nbsp.

Required skills

Manager Finance Business Planning & Budgeting DIB Bank Kenya Limited (DIBBKE)Executes sales growth tactics and targets in collaboration with business partners5 years Credit and Financial AnalysisExcellent research, analytical, and problem-solving skillsIntegrity & courage to challenge actions within various business units and the status quo
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HIRING ORGANISATION

Hiring organisation

Fast Moving Consumer Goods (FMCG)