Job particulars
- Job title
- Senior Information Communication Technology Officer (Portals)
- Hiring organisation
- s Expand Recruitment Services
- Location
- Nairobi, Kenya
- Employment type
- Full-time
- Work arrangement
- On-site
- Industry
- IT
- Level
- Management
- Posted
- 6 Oct 2026
- Closing date
- 21 Oct 2026
Key responsibilities
- Reporting to the Assistant Director, Information Communication Technology, the Senior Information Communication Technology (ICT) Officer will be responsible for: Administering and maintaining the Microsoft Dynamics 365 Business Central.
- System (ERP) related portals, SharePoint, CRM system and other internal ICT systems;.
- Providing ongoing maintenance and support for the existing Microsoft Dynamics NAV-integrated portals;.
- Ensuring that the portals operate at optimum levels with high availability and no downtimes;.
- Performing customizations and additional capabilities on existing portals, and developing additional portals as applicable;.
- Developing and customizing existing and new portal modules/APIs and functionality based on user needs;.
- Consuming and integrating the ERP functions and data exposed by the Dynamics NAV / Business Central system, in liaison with the Dynamics NAV/Business Central Developer;.
- Supporting third party integrations at the portal layer such as payment gateways, SMS, e-mail and identity/authentication services among others;.
- Documenting, diagnosing and troubleshooting errors and any other issues on each functional module of the portals;.
- Implementing and maintaining portal security, including secure authentication, session management and protection of user data, and remediating identified vulnerabilities;.
- Ensuring business continuity for the portals through regular updates, patches and backups;.
- Preparing and maintaining technical documentation for portal architecture, configurations and procedures;.
- Ensuring Business continuity by performing regular updates, patches, and backups.
- Monitoring systems for potential vulnerabilities and respond to security incidents as needed;.
- Preparing and maintaining documentation for ICT processes, source codes, systems configurations, and procedures;.
- Providing end user support and training users on effective and efficient use of ICT facilities.
Candidate requirements
- For appointment to this grade, an officer must have: –.
- Cumulative service period of six (6) years relevant work experience three (3) of which should have been in the grade of Information Communication Technology Officer I or in a comparable position. Such experience to include expertise in development, maintenance and upgrade of Microsoft Dynamics NAV portals.
- Bachelor of Science degree in any of the following fields: Computer Science, Computer Technology, Informatics, Computer Science & Technology, Information Systems, Informatics and Computer Science, Information Technology, Computer Security and Forensics, Business Information Technology, Electrical/Electronic Engineering, Telecommunications Engineering or its equivalent qualification from a recognized Institution;.
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Hiring organisation
s Expand Recruitment Services