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Jobs›Other›Senior Exports Supervisor

Senior Exports Supervisor

Hiring organisationMombasa

⌖ Mombasa◷ Full-time
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VACANCY DETAILS

Job particulars

Job title
Senior Exports Supervisor
Hiring organisation
Mombasa
Location
Mombasa
Employment type
Full-time
Posted
3 Oct 2026

Key responsibilities

  • Operational Supervision.
  • Supervise daily export operations to ensure timely execution of customer requirements.
  • Coordinate documentation, customs clearance, shipping, transport, and warehouse activities.
  • Monitor operational KPIs and implement corrective actions where required.
  • Escalate operational risks and service issues promptly.
  • Client Service & Relationship Management.
  • Maintain strong relationships with existing clients and ensure service excellence.
  • Resolve customer concerns within agreed service levels.
  • Conduct client service reviews and support customer retention initiatives.
  • Support tariff reviews and implementation.
  • Regulatory & Compliance.
  • Ensure compliance with customs regulations, KRA requirements, and company procedures.
  • Coordinate submission of bond returns and statutory documentation.
  • Support internal and external audits.
  • Ensure documentation accuracy and process compliance.
  • Reporting & Performance Monitoring.
  • Prepare daily, weekly, and monthly operational reports.
  • Monitor departmental KPIs and productivity.
  • Analyse operational trends and recommend improvements.
  • Maintain accurate operational records.
  • Business Development Support.
  • Support the identification of new business opportunities.
  • Prepare quotations and operational proposals.
  • Participate in customer visits where required.
  • Support implementation of new customer accounts.
  • Team Leadership
  • Supervise, coach and develop the exports team.
  • Allocate work and monitor productivity.
  • Conduct performance discussions and provide continuous feedback.
  • Identify training needs and support capability development.

Candidate requirements

  • Location Mombasa
  • Job Field Shipping and Maritime &nbsp.
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HIRING ORGANISATION

Hiring organisation

Mombasa