Sales Engineer -Tools and Welding Department at ATAD East Africa BrighterMonday

Key responsibilities

• Identify, plan, and establish contacts with new customers to expand ATAD’s market presence.
• Coordinate all aspects of the sales process—from initial inquiry, quotation, and LPO issuance through to deal closure and after-sales follow-up.
• Lead the preparation and submission of RFPs, pre-qualifications, formal presentations, proposals, and contracts in line with customer requirements.
• Conduct follow-up visits with existing and prospective clients, providing weekly written reports on sales activities, project status, and market developments.
• Prepare and deliver effective technical presentations and demonstrations that clearly explain ATAD’s products, services, and value propositions.
• Identify opportunities for new product developments or enhancements and provide recommendations to management.
• Maintain strong, professional, and long-term relationships with clients, ensuring prompt and reliable service in all interactions.
• Conduct market research to identify emerging opportunities, customer needs, and potential risks in the East African market.
• Develop and maintain solid, long-term relationships with both new and existing customers, ensuring ongoing satisfaction and loyalty.
• Ensure all customer communications and documentation adhere to ATAD’s quality, content, and format standards.
• Support knowledge transfer within the team by providing mentoring, coaching, and technical training as needed.
• Implement and adhere to ATAD’s policies, procedures, and operational guidelines.

Candidate requirements

• Mid level

Required skills