Job particulars
- Job title
- Sales and Marketing Manager
- Hiring organisation
- s Expand Recruitment Services
- Location
- Nairobi, Kenya
- Employment type
- Full-time
- Work arrangement
- On-site
- Industry
- Sales
- Level
- Management
- Posted
- 23 Oct 2026
- Closing date
- 30 Oct 2026
Key responsibilities
- Develop, implement, monitor, and continuously refine strategic sales and marketing plans aligned with the company’s business objectives.
- Lead and drive the overall growth of the company through effective promotion and positioning of the company’s products and services.
- Generate sales in line with agreed targets, forecasts, and budgets, both through personal contribution and team performance.
- Collaborate with other departments to improve and enhance products and services based on market feedback and customer needs.
- Lead the development and implementation of sound pricing strategies that optimize profitability, competitiveness, and brand growth.
- Conduct regular market surveys and competitive analysis, advising management on emerging trends, risks, and opportunities.
- Lead and manage the Sales & Marketing Department by monitoring sales revenue, conversion rates, and pipeline performance.
- Ensure proactive talent management, including coaching, mentoring, and development, to drive departmental growth and capability.
- Manage employee performance by setting clear sales targets, KPIs, and conducting regular performance evaluations.
- Establish and enforce efficient, effective, and high quality customer service standards to enhance customer satisfaction and retention.
- Prepare, implement, and control the Marketing Budget, ensuring cost-effectiveness and return on investment.
- Conduct customer satisfaction surveys, analyze feedback, and implement remedial actions to address identified gaps.
- Manage the company website content and e-marketing platforms, ensuring relevance, accuracy, and alignment with brand strategy.
- Design, develop, and deploy effective sales and marketing tools to support product and service promotion.
- Perform any other duties as may be assigned from time to time in support of departmental and organizational objectives.
Candidate requirements
- A commercial degree from a recognized university.
- Minimum 5 years’ experience in a sales and marketing role under Private Security Industry.
- Membership with the Marketing Society of Kenya (MSK) and/or the Institute of Public Relations Practitioners.
- Proficient computer user skills, including CRM and digital marketing tools.
- Demonstrates high integrity and ethical standards.
- Strategic, commercially astute, and able to identify and exploit market opportunities.
- Passionate, highly self-motivated, enthusiastic team player who is change-oriented and consumer-focused.
- Excellent interpersonal and stakeholder management skills.
- Strong influencing, communication, and presentation skills.
- Proven people management and leadership capability.
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Hiring organisation
s Expand Recruitment Services