Job particulars
- Job title
- Sahl Relationship Manager
- Hiring organisation
- s Expand Recruitment Services
- Location
- Nairobi, Kenya
- Employment type
- Full-time
- Work arrangement
- On-site
- Industry
- Banking
- Level
- Management
- Experience
- 3+ years
- Posted
- 2 Oct 2026
- Closing date
- 9 Oct 2026
Key responsibilities
- Managing and leading customer relations, both corporate and Retail.
- Shari’ah compliant product sales and other cross sales of other basket products as per targets.
- Liaison with Relationship teams and Retail Branch network to grow the business.
- Risk Management to mitigate losses e. g. Frauds and revenue leakages.
- Training and development of branch staff.
- Proper Documentation and administrations of Shari’ah compliant portfolios,.
- Managing PAR as per set targets.
- Responsible for leadership, management, growth and maintenance of the SAHL book.
- Maintain and grow the existing SAHL customers through enhanced relationships.
- Achieve the set targets in terms of numbers and values for both liabilities and assets.
- Monitor and manage SAHL customer complaints, constantly review service delivery standards and position staff in a way, which ensures maintenance of the highest service standards.
Candidate requirements
- Bachelor’s degree.
- Islamic Banking Certification is added advantage.
- 3 Years’ general work experience.
- 2 Years’ experience in Banking Operations.
- 2 Years Sharia banking experience.
- 2 Years’ experience in Credit.
- 2 Years’ experience in Sales & Relationships.
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Hiring organisation
s Expand Recruitment Services