Job particulars
- Job title
- Relationship Manager – Business Development
- Hiring organisation
- s Expand Recruitment Services
- Location
- Nairobi, Kenya
- Employment type
- Full-time
- Work arrangement
- On-site
- Industry
- Sales & Marketing
- Level
- Management
- Experience
- 3+ years
- Posted
- 29 Sept 2026
- Closing date
- 2 Oct 2026
Key responsibilities
- Provide leadership to branch managers and staff in a manner that promotes motivation, efficiency, mentoring, and exacting standards of discipline.
- Develop business strategic plans that provide clear direction on the business objectives for the Bank.
- Drive sales performance, client retention, and portfolio profitability.
- Optimize business growth by cross selling the Bank’s products, pursuing new business opportunities, deepening client relationships, and growing quality accounts.
- Maintaining a growing and balanced asset and liability book in line with the Bank’s overall strategy.
- Maintain a high-quality loan book while ensuring that the Bank offers competitive products and services that meet the needs of its target market.
- Conduct research to monitor and provide relevant information on the market and competitors’ activities.
- Achieve income, revenue, and profitability targets by presenting the Bank’s full range of products and services to assigned or targeted client segments.
- Set and monitor SMART targets and ensure that target and appraisal documents for the allocated Zone are submitted within the prescribed timelines.
- Oversee staff capacity-building interventions across the region.
- Oversee branch security and ensure compliance with the Bank’s operating policies, procedures, processes, and applicable regulatory requirements across the region.
Candidate requirements
- An undergraduate degree in accounting, commerce, marketing, banking, or another business-related field from a recognized university.
- A postgraduate qualification or professional certification in a business-related field will be an added advantage.
- Strong ICT skills are required; knowledge of the T24 banking system will be an added advantage.
- Key Qualities & Competencies.
- Must be a practicing Christian who lives and upholds Christian values, with a passion to serve.
- At least ten (10) years’ experience in the financial sector, with a concentration in microfinance, including at least three (3) years in a management role.
- Demonstrated in-depth knowledge and experience in loan portfolio management and business growth.
- In-depth knowledge and experience in banking operations.
- Strong and proven leadership and people management skills.
- Proven mentorship and training skills.
- Good business acumen and proven innovativeness.
- Superior analytical and report writing skills.
- Excellent communication and administration skills.
- Self-driven, purposeful with a positive outlook.
- A clear focus on service quality and sustainable business profitability.
- A collaborative team player with excellent interpersonal, relationship-building and relationship-management skills.
- Must be available and willing to travel extensively within the country.
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Hiring organisation
s Expand Recruitment Services