Job particulars
- Job title
- Receptionist, Cancer Centre
- Hiring organisation
- s Expand Recruitment Services
- Location
- Nairobi, Kenya
- Employment type
- Full-time
- Work arrangement
- On-site
- Industry
- Administration
- Level
- Entry
- Posted
- 19 Oct 2026
- Closing date
- 23 Oct 2026
Key responsibilities
- Manage the NGS Unit reception and serve as the first point of contact for clients, visitors, clinicians, and other stakeholders.
- Receive and route samples delivered to the NGS Unit in accordance with established procedures.
- Maintain a comprehensive log of all samples received and/or sent/dispatched by the NGS Unit.
- Ensure sample records contain all required information and are kept current.
- Flag discrepancies or missing sample information to the relevant NGS Unit staff.
- Coordinate appointments and routine client enquiries.
- Manage telephone calls, emails, messages, and other correspondence.
- Maintain accurate administrative and sample-related records.
- Support filing, scanning, photocopying, data entry, and document management.
- Assist with meetings, workshops, training sessions, and other NGS Unit activities.
- Support maintenance of reception and administrative supplies.
- Maintain confidentiality of patient, laboratory, and institutional information.
- Comply with hospital, NGS Unit, quality, safety, and infection prevention procedures.
- Perform other related duties as assigned by the supervisor.
Candidate requirements
- Diploma in Business Administration, Secretarial Studies, Health Records, Health Administration, or a related field.
- Additional training in customer service, records management, or healthcare administration will be an added advantage.
- Relevant Experience.
- Previous experience in a hospital, laboratory, healthcare, or other professional service environment is preferred.
- Experience in reception, customer service, records management, or administrative support.
- Experience maintaining registers, logs, or electronic records.
- Proficiency in Microsoft Office applications and basic data-entry systems.
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Hiring organisation
s Expand Recruitment Services