Job particulars
- Job title
- Principal Information Communication Technology Officer
- Hiring organisation
- Testimonials
- Location
- Nairobi, Kenya
- Employment type
- Full-time
- Work arrangement
- On-site
- Industry
- IT
- Level
- Management
- Experience
- 9+ years
- Posted
- 30 Oct 2026
- Closing date
- 13 Nov 2026
Key responsibilities
- Liaising with user departments and ensuring ICT service delivery;.
- Supervising, delegating and allocating tasks, help desk tickets within a functional area; mentoring and providing guidance for the ICT team;.
- Planning, monitoring and evaluating ICT projects;.
- Ensuring the development of local area networks (LAN) and wide area network (WAN) for the College;.
- Participating in development of ICT policies, standards, guidelines and strategies;.
- Analyzing, designing, developing, testing, implementing and monitoring ICT systems; Providing advanced user support;.
- Maintaining and supporting ICT systems;.
- Training end users on ICT systems; Repairing and maintaining ICT equipment; Receiving, installing, certifying and configuring ICT equipment;.
- Maintaining and updating website and portals; Configuring and Maintaining Local Area Networks and Wide Area networks;.
- Updating and maintaining ICT equipment inventory; Preparing ICT technical specifications and user manuals and documentations;.
- Ensuring adherence to systems documentation standards; Designing, scheduling and managing training for users; Preparing performance reports for ICT staff; Training ICT staff and ensuring proper skills acquisition and performance of duties; and Providing input to the development of annual ICT budget.
Candidate requirements
- For appointment to this grade, an officer must have;.
- Cumulative service period of nine (9) years’ relevant work experience three (3) years of which should have been in the grade of Senior ICT Officer or in a comparable position;.
- Bachelor of Science degree in any of the following fields: Computer Science, Computer Technology, Informatics, Computer Science & Technology, Information Systems, Informatics and Computer Science, Information Technology, Computer Security and Forensics, Business Information Technology, Electrical/Electronic Engineering, Telecommunications Engineering or its equivalent qualification from a recognised Institution.
- ICT Certificates from a reputable institution in any of the following:- Database Management (Oracle, SQL, DB2 or its equivalent), Information Security (CISSP, Security+, CISA, CISM or its equivalent), Service Support Operations (ITIL, COBIT or its equivalent), Network Administration (CCNA, HCNA, N+, HP or its equivalent), System Administration (MCSE, Linux, Unix or its equivalent), or Software Development (Java, Visual Studio, Python, Oracle, or its equivalent).
- Certificate in Management Course lasting not less than four (4) weeks from a recognised institution;.
- Membership to a professional body where applicable; and.
- Shown merit and ability as reflected in work performance and results.
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Hiring organisation
Testimonials