Job particulars
- Job title
- Key Account Manager
- Hiring organisation
- s Expand Recruitment Services
- Location
- Nairobi, Kenya
- Employment type
- Full-time
- Work arrangement
- On-site
- Industry
- Sales & Marketing
- Level
- Middle
- Experience
- 5+ years
- Posted
- 26 Oct 2026
- Closing date
- 31 Oct 2026
Key responsibilities
- To provide a link between the company and key clients to enhance their satisfaction and retention.
- Analyze and profile client accounts based on performance, value and potential and generate periodic reports.
- Determine the crucial needs of key clients and ensure that they receive first-class customer care and service.
- Develop a strategy for managing key accounts and ensure its implementation.
- Conduct regular customer satisfaction surveys and make necessary improvements for key accounts.
- Develop pricing structures for key clients.
- Resolve disputes and maintain client relationships to promote client retention.
- Conduct account reviews.
- Analyze and adapt new strategies to react to changing business trends.
- Conduct client visits based on target prospects.
- Generate weekly sales reports and submit to management.
Candidate requirements
- Bachelor’s degree in Sales and Marketing.
- 5 Years of experience in either sales, marketing or related field.
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Hiring organisation
s Expand Recruitment Services