Job particulars
- Job title
- Investment Officer
- Hiring organisation
- s Expand Recruitment Services
- Location
- Dadaab, Kenya
- Employment type
- Full-time
- Work arrangement
- On-site
- Industry
- Finance
- Level
- Middle
- Experience
- 4+ years
- Posted
- 7 Oct 2026
- Closing date
- 12 Oct 2026
Key responsibilities
- Due Diligence & Investment Preparation (60%):.
- Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products.
- Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing.
- Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account.
- Prepares and executes investment contracts and arrange for disbursement of investment in kind.
- Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc.
- Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings.
- Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information.
- Portfolio Management (20%)
- Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers.
- Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring.
- Maintain both delinquency and default rates below set rates during yearly goal setting,.
- Track information about borrowers and communicate effectively with key stakeholders about client status.
- Actively participate as a key staff in the weekly Portfolio Review Meeting.
- Maintain a tracking system of borrower payments and contact information.
- Work with the Finance & Admin team to produce invoices for payments and monthly reconciliation of investment department transactions.
- Interact with government leaders, court systems and others for follow up on lack of payments.
- Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling.
- Other duties as assigned by supervisor.
- Investment Management System (20%)
- Update both disbursements and investment repayments in the Investment Management System (CBS-powered by mifos)
- Maintain and demonstrate proficiency with investment software applications.
- Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance.
- Assist with system parameters and design to meet the needs of multiple departments.
- Manage user security access.
- Ensure proper segregation of duties, develop and maintain work flows for all stages of investment.
- Advise the Management team how to automate key lending processes.
- Ensure posting of payment, payoffs, and balancing in Core Banking System.
- Participates in the review and recommendations of operational systems and procedures.
- Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system.
Candidate requirements
- Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include:.
- University degree in Finance or other related field,.
- Must speak fluent English and Swahili. Knowledge of local language is a plus,.
- Experience in Islamic lending and practice is an added advantage.
- Strong financial and accounting skills; familiarity with business financial policies in Kenya.
- Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred,.
- Prior experience dealing with customers/debt,.
- Prior experience in a lending environment,.
- Experience providing business advice to entrepreneurs,.
- Prior experience in Investment management system software,.
- Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt,.
- Experience in managing difficult clients and reaching positive outcomes,.
- Very strong attention to details and good follow through,.
- Comfort with the civil court system, and previous experience in litigation preferred,.
- Unrelenting perseverance, personal integrity, and critical thinking skills,.
- 4+ Years of work experience in relevant or applicable field,.
- Must be able to legally work in Kenya.
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Hiring organisation
s Expand Recruitment Services