ICT Automation Engineer

Key responsibilities

• Automation Leadership.
• Build and deploy Microsoft Power Apps, Power Automate workflows, and SharePoint solutions.
• Identify automation opportunities to reduce manual workloads and improve efficiency.
• Champion adoption of low-code applications across departments.
• System Design & Implementation.
• Deploy and maintain ICT systems with scalability, reliability, and security in mind.
• Translate business requirements into effective technical solutions.
• Cybersecurity & Compliance.
• Monitor, detect, and neutralize cybersecurity threats using industry-standard tools.
• Implement IAM, endpoint protection, and network security controls.
• Conduct vulnerability assessments, patch management, and security audits.
• Lead incident response and forensic investigations.
• Server & Infrastructure Administration.
• Manage Windows Server environments, Active Directory, Group Policies, and Microsoft 365 services.
• Perform updates, patches, and backups to ensure system reliability and performance.
• Optimize network infrastructure including switches, routers, wireless access points, DNS, DHCP, and VPNs.
• ICT Support & Service Excellence.
• Provide expert-level support for hardware, software, and enterprise applications.
• Resolve escalated service desk tickets quickly and accurately.
• Support onboarding/offboarding processes including device provisioning and secure access.
• Maintain documentation, knowledge bases, and ICT procedures.
• Collaborate with teams to embed innovative digital solutions into operations.

Candidate requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven expertise with Power Apps, Power Automate, Power BI (optional), and SharePoint.
• 5–7 Years of experience in ICT support, systems administration, or cybersecurity.
• Strong knowledge of Windows Server, Active Directory, Azure AD, and Microsoft 365.
• Practical cybersecurity experience (endpoint protection, IAM, MFA, SIEM tools, vulnerability management).
• Solid understanding of networking (TCP/IP, DNS, DHCP, Firewalls, VPNs).
• Certifications such as Microsoft Power Platform, Security+, AZ-900, SC-900, CCNA, MCSE, or CCNP are highly desirable.

Required skills