Job particulars
- Job title
- HR Officer – Ops
- Hiring organisation
- s Expand Recruitment Services
- Location
- Nairobi, Kenya
- Employment type
- Full-time
- Work arrangement
- On-site
- Industry
- HR
- Level
- Middle
- Experience
- 2+ years
- Posted
- 22 Oct 2026
- Closing date
- 2 Nov 2026
Key responsibilities
- Employee Relations & Case Management: Coordinate assigned ER cases, disciplinary hearings, and PIPs with fairness and compliance, meeting a strict 10-day SLA for closure.
- HRIS Digitization & Automation: Lead the migration of our organizational directory into our HRIS, automate document workflows, and implement a streamlined post-probation tracking system.
- Field Team Support: Serve as the first line of HR support for our field teams, resolving ticketing inquiries via Hiver efficiently and responsively.
- Compliance & Records Management: Maintain audit-ready employee records and ensure all operational HR practices align with Kenyan labor laws.
- Attendance, Leave & HR Analytics: Oversee attendance and leave tracking across teams and generate key HR metrics to support data-driven decision-making.
- The Ideal Candidate.
- You are an empathetic operational champion with a passion for efficiency, accuracy, and fairness. You thrive under pressure, love utilizing technology to solve manual friction, and take pride in delivering exceptional internal service.
Candidate requirements
- Education & Credentials: Bachelor’s degree in Human Resources, Business Administration, or a related field, with active IHRM membership.
- Experience: At least 2 years of hands-on HR experience in a fast-paced environment, with a strong grasp of Kenyan labor laws, employee relations, and performance processes.
- Tech Savvy: Practical proficiency with modern HRIS platforms and workflow automation.
- Mindset & Values: Uncompromising integrity, high confidentiality, exceptional organizational skills, and a proactive, problem-solving attitude.
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Hiring organisation
s Expand Recruitment Services