HR Officer – Ops

Hiring organisations Expand Recruitment Services

⌖ Nairobi, Kenya◷ Full-time◫ On-site▣ HR
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Closing 2 Nov 2026
VACANCY DETAILS

Job particulars

Job title
HR Officer – Ops
Hiring organisation
s Expand Recruitment Services
Location
Nairobi, Kenya
Employment type
Full-time
Work arrangement
On-site
Industry
HR
Level
Middle
Experience
2+ years
Posted
22 Oct 2026
Closing date
2 Nov 2026

Key responsibilities

  • Employee Relations & Case Management: Coordinate assigned ER cases, disciplinary hearings, and PIPs with fairness and compliance, meeting a strict 10-day SLA for closure.
  • HRIS Digitization & Automation: Lead the migration of our organizational directory into our HRIS, automate document workflows, and implement a streamlined post-probation tracking system.
  • Field Team Support: Serve as the first line of HR support for our field teams, resolving ticketing inquiries via Hiver efficiently and responsively.
  • Compliance & Records Management: Maintain audit-ready employee records and ensure all operational HR practices align with Kenyan labor laws.
  • Attendance, Leave & HR Analytics: Oversee attendance and leave tracking across teams and generate key HR metrics to support data-driven decision-making.
  • The Ideal Candidate.
  • You are an empathetic operational champion with a passion for efficiency, accuracy, and fairness. You thrive under pressure, love utilizing technology to solve manual friction, and take pride in delivering exceptional internal service.

Candidate requirements

  • Education & Credentials: Bachelor’s degree in Human Resources, Business Administration, or a related field, with active IHRM membership.
  • Experience: At least 2 years of hands-on HR experience in a fast-paced environment, with a strong grasp of Kenyan labor laws, employee relations, and performance processes.
  • Tech Savvy: Practical proficiency with modern HRIS platforms and workflow automation.
  • Mindset & Values: Uncompromising integrity, high confidentiality, exceptional organizational skills, and a proactive, problem-solving attitude.
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HIRING ORGANISATION

Hiring organisation

s Expand Recruitment Services