Head of Commercial Development

Hiring organisationTestimonials

⌖ Nairobi, Kenya◷ Full-time◫ On-site▣ Logistics
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Closing 6 Nov 2026
VACANCY DETAILS

Job particulars

Job title
Head of Commercial Development
Hiring organisation
Testimonials
Location
Nairobi, Kenya
Employment type
Full-time
Work arrangement
On-site
Industry
Logistics
Level
Middle
Experience
5+ years
Posted
30 Oct 2026
Closing date
6 Nov 2026

Key responsibilities

  • Sales Performance
  • Sales planning and deployment in the context of (New sales, Tenders, upselling of YAEA services, AGL and Yusen Logistics network development, customer account management and pricing / quotations) based on overall business objectives and strategy and performance monitoring.
  • Build a qualified sales pipeline.
  • Develop trade lanes and partnerships to exploit market opportunities.
  • Develop and apply pricing structures for Clients and tenders and perform negotiations on contracts and conditions with key customers.
  • Optimise account profitability, retention and upselling.
  • Conduct Client and AGL / Yusen Logistics trade lane development and tenders based on target prospects.
  • Drive end to end pricing and tender management processes.
  • Analyze and suggest strategies to react to changing business trends.
  • Customer Service
  • Determine the crucial needs of key Clients and communicate these to the operations managers / supervisors to ensure the customer will receive first- class customer care and service.
  • Lead the freight forwarding and order processing activity based on freight rate purchases and service agreements with shipping lines, airlines and international partner offices.
  • Conduct half year customer satisfaction surveys and seek necessary improvements for key accounts.
  • Participate in the monthly account reviews.
  • Analyze and profile client accounts based on performance, value and potential and generate periodic reports.
  • Generate monthly sales operations reports for submission and consultative review with management.
  • Keep Management updated on customer needs and relevant market intelligence.

Candidate requirements

  • Business Degree or related training, 5 years experience in a Logistics or FMCG industry.
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HIRING ORGANISATION

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Testimonials