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Jobs›Other›Field Collection Officer

Field Collection Officer

Hiring organisations Expand Recruitment Services

⌖ Nairobi, Kenya◷ Full-time◫ On-site▣ Finance
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Closing 21 Apr 2027
VACANCY DETAILS

Job particulars

Job title
Field Collection Officer
Hiring organisation
s Expand Recruitment Services
Location
Nairobi, Kenya
Employment type
Full-time
Work arrangement
On-site
Industry
Finance
Level
Entry
Posted
21 Oct 2026
Closing date
21 Apr 2027

Key responsibilities

  • Visiting clients with overdue cases, persuading them to make payments and ensure payment compliance.
  • Repossession of offline Bodas from clients who have failed to comply with the contractual payment schedule and where telephone follow up and demand letters deemed in effective.
  • Handle debt recovery and asset repossession in a professional manner.
  • Work closely with police officers and different government agencies on matters regarding Mogo financed asset to ensure safe custody of our asset.
  • Be well informed and up to date on new measures and laws regarding bikes and their impact on our daily operations.
  • Preparation of detailed investigation reports on missing bikes and give recommendations to internal credit analysts on risk analysis and approvals.
  • Compile reports about incidents and give recommendations on how they can be avoided in the future.
  • Be innovative on better ways of tracking and monitoring the assets.
  • Preparation of weekly and monthly actual recovery reports and strategies.

Candidate requirements

  • Minimum education requirement: Kenya Certificate of Secondary Education (KCSE).
  • Previous experience in debt recovery will be an added advantage.
  • Customer-oriented attitude.
  • Must have a driving License including A2.
  • Self-motivated with willingness to take initiative and solve complex problems.
  • Ability to thrive in a fast-paced and sometimes high-pressure environment.
  • Excellent negotiation and analytical skills.
  • Fluent in English and Swahili.
  • Men are highly encouraged to apply.
  • A2 DRIVING LICENSE IS A MUST.
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HIRING ORGANISATION

Hiring organisation

s Expand Recruitment Services