Job particulars
- Job title
- Direct Sales Representative
- Hiring organisation
- s Expand Recruitment Services
- Location
- Nairobi, Kenya
- Employment type
- Full-time
- Work arrangement
- On-site
- Industry
- Sales & Marketing
- Level
- Entry
- Experience
- 2+ years
- Posted
- 18 Oct 2026
- Closing date
- 30 Oct 2026
Key responsibilities
- Sourcing prospective customer leads from various sources, such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.
- Explaining the features of the products to prospective customers in line with the product’s specifications and treating customers fairly.
- Guiding customers on how to complete applications for the respective product they wish to purchase.
- Reviewing of the application and documentation provided by the customer to confirm accuracy.
- Authentication of customer details by checking the original copies against photocopies of documents provided e. g. National ID and passports.
- Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.
- Prospecting customers for any other Bank products suitable for their needs.
- Ensuring safe custody of customer documents under their care.
- Forwarding customer feedback or complaints to the respective Sales/Branch Manager.
- Sharing market information from the field to the leadership to improve the bank’s products and provide regular Sales reports.
Candidate requirements
- For the above position, the successful applicant should have the following:.
- Be a graduate of a recognized university.
- Have 2 years’ working experience in Sales.
- Have excellent analytical and interpersonal skills.
- Have a passion and commitment to quality service.
- Have excellent verbal and written communication skills.
- Can meet stringent targets within defined deadlines.
Candidate safety
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Hiring organisation
s Expand Recruitment Services