Corporate Communications Manager

Key responsibilities

• Corporate Communications.
• Develop and execute DIB Kenya’s corporate communications strategy, covering media, internal audiences, regulators, and corporate stakeholders.
• Produce and distribute high-quality press releases, corporate announcements, leadership statements, and bank milestone communications, ensuring alignment with DIB Group communications standards.
• Maintain a bank-wide communications calendar, ensuring all key dates, milestones, product launches, and strategic events are planned and communicated proactively.
• Oversee the production of the bank’s annual report communications sections and stakeholder presentations.
• Draft CEO speeches, Board presentations, and stakeholder correspondence to the highest standard of executive communication.
• Media Relations
• Build, manage, and deepen relationships with key media stakeholders across print, broadcast, online, and trade publications in Kenya and the East Africa region.
• Develop a proactive media placement strategy that generates regular, positive coverage of DIB Kenya’s business milestones, Islamic banking education content, and community contributions.
• Manage all media enquiries, coordinate press briefings, and oversee the bank’s spokesperson function, ensuring all media engagements are aligned, accurate, and on message.
• Monitor media coverage, produce weekly and monthly media monitoring reports, and calculate earned media value.
• Build relationships with financial, business, Islamic finance, and lifestyle journalists to ensure consistent and high-quality coverage.
• Internal Communications.
• Work closely with HR to design and manage a structured internal communications programme to ensure all employees are informed, engaged, and aligned with DIB Kenya’s strategy, culture, and values.
• Develop and distribute the bank’s internal newsletter, leadership messages, town hall facilitation materials, and all-staff communications.
• Partner strategically with Human Resources in communicating organisational changes, policy updates, and culture-building initiatives.
• Manage internal crisis communications, ensuring staff are informed accurately and promptly during periods of change or uncertainty.
• Executive Communications & Thought Leadership.
• Support the CEO and ExCo in building their personal profiles as credible industry leaders through keynote speeches, media appearances, op-eds, and speaking engagements.
• Develop a thought leadership calendar that positions DIB Kenya’s leadership at key Islamic finance, banking, and business events in Kenya and across Africa.
• Write and edit executive communications including speeches, articles, LinkedIn content, award submissions, and industry commentary.
• Prepare briefing notes, media training support, and talking points for all senior leadership external engagements.
• Reputation Management.
• Develop and maintain DIB Kenya’s reputation management framework, including issues management protocols, crisis communications playbooks, and stakeholder escalation pathways.
• Monitor brand sentiment, media narratives, competitor positioning, and public perception, providing regular intelligence reports to the Head of Marketing, Brand & Communications and the CEO.
• Lead the bank’s response to reputational risk events, coordinating across Legal, Compliance, HR, and the CEO’s Office.
• Ensure all public-facing communications are compliant with Central Bank of Kenya regulations, DIB Group policies, and Islamic banking principles.
• Stakeholder Engagement.
• Manage DIB Kenya’s relationship with key external stakeholders including the Central Bank of Kenya, Kenya Bankers Association, Shariah advisory bodies, and relevant industry associations.
• Develop a structured stakeholder engagement plan, ensuring regular and value-adding touchpoints with regulators, government bodies, and community leaders.

Candidate requirements

• Minimum bachelor’s degree in Marketing, Business or other relevant disciplines from a recognized university. Master’s degree in business management will be a plus.
• Training / Skills
• Media training and spokesperson coaching — required.
• Crisis communications training — required.
• Advanced business writing and executive speechwriting — required.
• Digital communications proficiency including social media management and web content — required.
• Islamic banking and Shariah-compliant finance literacy — strong preference; willingness to develop formally if not already held. Proficiency in media monitoring tools and analytics platforms — required.
• Project and stakeholder management skills — required.
• Work Experience
• Minimum 8 years of experience in corporate communications, public relations, or a closely related field, with a demonstrable track record of managing media relations, executive communications, and reputation management.
• Minimum 3 years of experience working in or servicing, as agency, the financial services or banking environment. Experience in an Islamic financial institution is a significant advantage.
• Demonstrable track record of generating top-tier media coverage in Kenyan and East African business and financial media.
• Experience supporting CEO or C-Suite level communications, including speech writing, thought leadership development, and stakeholder briefing preparation.
• Proven experience managing at least one significant reputational issue or crisis communications event in a regulated environment.
• Experience managing external PR agencies or communications consultants.
• Experience with employer branding, internal communications design, or employee engagement communications is an added advantage.

Required skills