Job particulars
- Job title
- Community Outreach Officer
- Hiring organisation
- s Expand Recruitment Services
- Location
- Embu, Kenya
- Employment type
- Full-time
- Work arrangement
- On-site
- Industry
- Sales & Marketing
- Level
- Entry
- Posted
- 29 Sept 2026
- Closing date
- 4 Oct 2026
Key responsibilities
- Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
- Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
- Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
- Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
- Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.
Candidate requirements
- Minimum of a Diploma in a business-related field.
- A Bachelor’s degree is desirable.
- Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
- Excellent communication, presentation, and interpersonal.
- Strong negotiation and problem-solving.
- Proven experience in community engagement, sales, or field mobilization will be an advantage.
- Age: 25 years and above.
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Hiring organisation
s Expand Recruitment Services