Job particulars
- Job title
- Communication Infrastructure Support (CIS) Engineer
- Hiring organisation
- s Expand Recruitment Services
- Location
- Nairobi, Kenya
- Employment type
- Full-time
- Work arrangement
- On-site
- Industry
- IT
- Level
- Middle
- Experience
- 3+ years
- Posted
- 26 Oct 2026
- Closing date
- 8 Nov 2026
Key responsibilities
- The Communication Infrastructure Support (CIS) Engineer is responsible for the engineering and designing of various communication systems for Mission Nairobi. The incumbent actively installs, maintains, repairs, and cables Embassy telephone equipment, including programming the CS1000 telephone and CallPilot systems, as well as the Cisco Unified Communications Manager (CUCM) and Unity messaging Connection. Additionally, the incumbent is responsible for designing, installing, maintaining, and repairing Post’s seven radio networks.
- They maintain equipment for the radio network, such as digital repeaters, handheld radios, base stations, antennas, and mobile radios.
- The incumbent supports the unclassified networking infrastructure at several locations, including the main Chancery, Acacia, OAK, Chief of Mission Residences (CMR), and Deputy Chief of Mission Residences (DCMR), including OpenNet, Non-Enterprise Network (NEN) switches, routers, and a firewall. The incumbent manages microwave point-to-point networks across 7 Local Area Network (LAN) tail sites throughout the city. The CIS engineer works closely with the Mission’s Internet Service Providers (ISP) across 20 Wide Area Networks (WAN) circuits, actively monitoring service degradation and troubleshooting connection issues while maintaining the maximum possible uptime.
- They collaborate with ENM, ITSC, and other Washington program offices to configure VPN devices, troubleshoot network latency, monitor line availability, and client switch configurations. The incumbent also assists the Audio-Visual technicians with infrastructure setups and running high-profile meetings utilizing sound mixers, wireless microphones, and camera equipment.
Candidate requirements
- All selected candidates must be able to obtain and hold a security clearance.
- All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.
- Selected candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.
- The incumbent must have three (3) years of relevant experience in the three disciplines of Radio, Telephone, and Data network infrastructure at a level comparable to Tiers 2 and 3 support.
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Hiring organisation
s Expand Recruitment Services