Job particulars
- Job title
- Clearing & Forwarding Manager
- Hiring organisation
- s Expand Recruitment Services
- Location
- Mombasa, Kenya
- Employment type
- Full-time
- Work arrangement
- On-site
- Industry
- Logistics
- Level
- Middle
- Experience
- 8+ years
- Posted
- 30 Oct 2026
- Closing date
- 6 Nov 2026
Key responsibilities
- Strategic & Operational Leadership.
- Provide overall leadership to the Sea Imports, Exports, and Transport functions, ensuring coordinated, compliant, and cost-effective operations.
- Translate company strategy into measurable operational objectives for each department, ensuring alignment and synergy across functions.
- Lead monthly operational reviews with department heads to assess performance, highlight bottlenecks, and implement improvement actions. Sea Imports Oversight.
- Supervise the Sea Imports Manager to ensure that all import activities — from pre-alert to final delivery — are executed accurately and within timelines.
- Approve or review major import files, especially those involving high-value cargo, client escalations, or potential financial exposure.
- Validate that customs documentation, valuation, and tariff classification comply with KRA and port regulations.
- Sea Exports Management.
- Oversee export operations to ensure accurate and timely documentation, customs clearance, and vessel loading.
- Supervise the Exports Supervisor in planning and coordinating export bookings, container allocations, and shipping instructions.
- Review export performance indicators (volume, accuracy, cost, turnaround time) and drive corrective actions for improvement. Transport Supervision.
- Provide oversight to the Transport Supervisor, ensuring efficient dispatch, routing, and coordination of transport activities.
- Review transport utilization, turnaround times, and cost efficiency across the delivery network. Performance & Financial Management.
- Prepare annual departmental budgets and monitor expenditure, ensuring alignment with company profitability targets.
- Review revenue reports, validate billing accuracy, and control disbursement exposure on all job files.
- Compliance, Risk & Quality Control.
- Ensure compliance with customs, port, and transport regulations, and maintain zero non-conformity in audits.
- Monitor and improve key performance indicators such as cost per shipment, operational gross margin, and customer satisfaction.
- Client & Stakeholder Management.
- Serve as the senior escalation point for client issues within imports, exports, or transport operations.
- Maintain strategic relationships with key clients, shipping lines, transporters, and regulatory bodies.
Candidate requirements
- Bachelor’s degree in supply chain, Logistics, International Trade, or Business Administration.
- Diploma in Clearing & Freight Forwarding (KIFWA or equivalent).
- FIATA, CIPS, or equivalent logistics certification is an advantage.
- Minimum 8–10 years’ experience in C&F operations, including sea freight and transport.
- At least 5 years in a senior supervisory or managerial role overseeing multiple logistics functions.
- Demonstrated experience in customs clearance processes, shipping line coordination, and multimodal logistics.
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Hiring organisation
s Expand Recruitment Services