Job particulars
- Job title
- Associate Manager, Demand Planning
- Hiring organisation
- s Expand Recruitment Services
- Location
- Nairobi, Kenya
- Work arrangement
- Hybrid
- Industry
- Procurement
- Level
- Management
- Experience
- 3+ years
- Posted
- 20 Oct 2026
- Closing date
- 31 Oct 2026
Key responsibilities
- Own and manage the end-to-end demand planning and forecasting process for the East Africa cluster.
- Develop, maintain, and continuously improve a rolling 24-month demand forecast at market, customer, and product level.
- Drive forecast accuracy improvement initiatives and proactively manage forecast bias through robust analytics and root cause analysis.
- Lead the monthly Demand Review process and support Integrated Business Planning (IBP) and Sales & Operations Planning (S&OP) activities.
- Collaborate closely with Sales, Marketing, Customer Service, Finance, and Supply Planning teams to ensure forecast alignment and business consensus.
- Analyze historical sales trends, market intelligence, promotional plans, customer developments, and new product launches to generate accurate demand assumptions.
- Identify and communicate demand risks and opportunities, recommending mitigation and contingency actions where required.
- Partner with Supply Planning to translate demand signals into supply requirements while highlighting inventory, capacity, availability, and service risks.
- Support inventory optimization efforts by balancing customer service requirements with working capital objectives.
- Monitor and report forecast performance metrics, providing actionable recommendations to improve planning effectiveness.
- Serve as the key user and process owner for demand planning systems, ensuring data accuracy and integrity across planning tools.
- Drive continuous improvement initiatives, process standardization, and digital transformation projects within the planning function.
- Facilitate cross-functional collaboration and influence stakeholders to support fact-based decision making.
- Prepare and present demand planning insights and performance updates to local, regional, and leadership stakeholders.
- Key Performance Indicators.
- Forecast Accuracy (%)
- Forecast Bias (%)
- Demand Plan Adherence.
- Customer Service Levels.
- Inventory Health and Days of Inventory.
- Slow-Moving and Obsolete Inventory Reduction.
- Timely Completion of Demand Review and IBP Cycles.
- Quality and Accuracy of Demand Planning Reports.
- Stakeholder Satisfaction and Cross-Functional Alignment.
- Continuous Improvement and Process Optimization Deliverables.
Candidate requirements
- Bachelor’s degree in supply chain management, Engineering, Business Management, Mathematics, Statistics, Economics, or a related field.
- Minimum of 3 years of experience in Demand Planning, Supply Chain Planning, Forecasting, or a related discipline.
- FMCG and/or multinational company experience is strongly preferred.
- Demonstrated experience managing demand forecasting and S&OP/IBP processes.
- Advanced proficiency in Microsoft Excel and Power BI.
- Experience with demand planning systems such as Blue Yonder or similar planning platforms is an advantage.
- Strong analytical and problem-solving capabilities with the ability to translate data into meaningful business insights.
- Excellent stakeholder management and influencing skills with the confidence to challenge assumptions using data.
- Ability to manage multiple priorities in a fast-paced and dynamic business environment.
- Strong communication and presentation skills.
- Self-driven, proactive, and results-oriented mindset with high attention to detail.
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Hiring organisation
s Expand Recruitment Services